Method and apparatus for the generation of reports

Details Method and apparatus for the generation of reports Method and apparatus for the generation of reports

H - Electricity

04

M

354/47

H04M 3/533 (2006.01) G10L 13/08 (2006.01) G10L 15/26 (2006.01) H04M 3/53 (2006.01)

Patent

CA 1334869

A method and apparatus for the generation of reports. The voice signals including predetermined trigger phrases are transmitted from an input device such as a multiline telephone to a voice recognition system. The voice recognition system associates the trigger phrases with predetermined blocks of text message and in response to a sequence of trigger phrases, creates a report. The text is then output to a voice synthesizer system for the creation of synthetic voice signals corresponding to the full text of the report and the synthetic voice signals are output to a voice storage and forward system for later retrieval. The system also provides a printed copy of the full text of the report. In one embodiment of the system, an exception dictionary is provided which substitutes replacement words having a modified spelling for exception words whose pronunciation, as synthesized by the voice synthesizer, is not considered acceptable.

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