Apparatus and method for flexible data base access

G - Physics – 06 – F

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354/47, 379/5

G06F 17/30 (2006.01)

Patent

CA 1282195

72674-2 ABSTRACT In order to access a data base system, a system user establishes communication with an interface unit associated with the data base system by means of telephone apparatus. Upon being connected with the data base system, the user is presented with a predetermined verbal message produced by a digitizing speech unit responding to preestablished logic signal sequences. In response to this message, the user can select from a plurality of verbally presented options by an appropriate activity, such as depressing the appropriate key on the dialing apparatus of a touch-tone telephone apparatus. By providing a verbal response from the interface unit that is determined by the user response to presented options, the system user can communicate with the interface unit, the verbal responses from the interface unit representing an abbreviated menu for the system user. As a result of this communi- cation, a system user can interrogate and retrieve data from a data base without data processing apparatus. The retrieved data can be provided to the system user by a speech synthesizing pro- cedure or can be transmitted to the system user by another procedure determined by the interaction between the data base system and the system user. This type of interaction between the system and the system user can permit unsophisticated persons to access data bases without operator assistance and without the requirement of availability of data processing apparatus. When data processing apparatus is available, the user can access the system data bases by menu-driven interaction with interface unit in a conventional manner.

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