Method of and circuit arrangement for guiding a user of a...

G - Physics – 06 – F

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35/9, 354/230.4

G06F 3/023 (2006.01) G06F 9/44 (2006.01)

Patent

CA 1315003

Abstract Method of and Circuit Arrangement for Guiding a User of a Communication or Data Terminal To guide the user of a terminal, it is known to output the same prompts in the correct sequence, e.g., on a screen. According to the invention, flexible guidance is pro- vided to different users on the basis of user data which is determined during the predetermined sequence of user actions and compared with stored reference data. The time from the output of a prompt to the execution of an action by the user is measured, and the number of user errors per prompt is determined. The data thus ob- tained is compared with reference data characteristic of an average user. A user rated as unpracticed (i.e., below average) is then given more detailed prompts than an average user, and a user rated as practiced (i.e., above average) is given fewer or no prompts. (Fig. 4) W. Flohrer 16

591615

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