Monitoring a mobile data service associated with a mailbox

Details Monitoring a mobile data service associated with a mailbox Monitoring a mobile data service associated with a mailbox

H - Electricity

04

W

H04W 4/12 (2009.01) H04W 92/06 (2009.01)

Patent

CA 2736700

Methods and apparatus enable monitoring a mobile data service, and in particular monitoring an operational status of a relationship between a mobile gateway account on a mobile gateway and a mailbox on a messaging server. The operational status may be based on an initialization state of the mobile gateway account on a mobile gateway and a mailbox status of an associated mailbox on a messaging server. In one embodiment, the mailbox status may be determined based on mailbox errors indicative that a mobile gateway is unable to access the mailbox on the messaging server. In one embodiment a mobile gateway detects mailbox errors based on mailbox protocol error messages and sends an error notification to a monitoring system. Also provided are error notifications for facilitating, in a monitoring system, the correlation of mailbox errors with mobile gateway accounts.

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