Method of multi-media transaction processing

Details Method of multi-media transaction processing Method of multi-media transaction processing

H - Electricity

04

Q

H04Q 3/66 (2006.01) H04M 3/51 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2273115

A method and apparatus are provided for processing multi-media telecommunication transactions by a call processing center. The method includes the steps of detecting a call of the multi-media telecommunication transactions by a host computer of the call processing center and transferring a transaction request from the host to a call processor for assignment of an agent to the call. The method further includes the steps of transferring an identifier of the assigned agent from the call processor to the host and transferring the call received from the host to the assigned agent.

Affiliated with

Also associated with

Rating

Method of multi-media transaction processing does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method of multi-media transaction processing, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method of multi-media transaction processing will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1463861