Path learning feature for an automated telemarketing system

Details Path learning feature for an automated telemarketing system Path learning feature for an automated telemarketing system

H - Electricity

04

M

344/13

H04M 3/42 (2006.01) H04M 3/493 (2006.01)

Patent

CA 2007834

PATH LEARNING FEATURE FOR AN AUTOMATED TELEMARKETING SYSTEM Abstract A telemarketing system is arranged such that the system "learns" the path that the user repeatedly selects over a period of time and thereafter gives the user the option of advancing to the end point of that path without the user having to listen and respond to system prompts.

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