Website visitor coordination system and method

Details Website visitor coordination system and method Website visitor coordination system and method

G - Physics

06

Q

G06Q 30/00 (2006.01) H04L 12/16 (2006.01)

Patent

CA 2610130

A website visitor coordination method includes receiving a request for an electronic document from a user device and providing the electronic document in response. The electronic document includes executable code which searches for, and stores to, a user device visitor identification information. The code also sends data containing visitor information, such as visitor identification and a history of the webpages visited to a provider system. The provider system receives the data and, when necessary, provides a new visitor identifier to assign and transmits the new visitor identifier back to the user device. The visitor identifier is automatically incorporated in the electronic document upon the receipt, displayed on the user device, and stored for retrieval on subsequent requests for electronic documents. When a phone call is received from a website visitor, the call is associated with the visitor identifier, thus connecting the caller with the history of webpages viewed.

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