Device and method for providing service assistance

Details Device and method for providing service assistance Device and method for providing service assistance

G - Physics

08

B

G08B 3/00 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2472712

A service assistance system for requesting a service from a service bureau offering a plurality of different services from a plurality of service providers includes a service request device. Also a method of retaining a service of a service provider by transmitting a user service request from the user to a service bureau. The user request includes user identification data. The method also includes receiving a response communication from the service bureau as a function of service bureau receiving the service request and the user identification data. The method further includes providing user service information to the service bureau as a function of the response communication. The user service information includes a requested service for one of the plurality of different services. The method also includes receiving the requested service from a service provider selected by the service bureau from among the plurality of service providers.

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