Remote testing of high speed data and voice communication...

H - Electricity – 04 – L

Patent

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H04L 1/24 (2006.01) H04L 12/26 (2006.01) H04M 3/32 (2006.01)

Patent

CA 2448909

Faults or degradation of performance of a voice/data communication network (2) are identified without the need to dispatch service personnel by selectively testing isolated sections of the communication network. For some of these tests, the communication network address of a customer's modem under test (106, 114, 60, 66) is retrieved from a database (88) for use in directing these tests to the customer's modem (106, 114, 60, 66) and for emulating the customer's modem (106, 114, 60, 66) during one or more of the tests.

Selon l'invention, les défaillances ou la dégradation des performances d'un réseau de communication vocale et de données (2) sont identifiées, sans nécessiter le déplacement de personnel de service, au moyen de test sélectif de sections isolées du réseau de communication. Pour certains de ces tests, l'adresse du réseau de communication d'un modem client sous test (106, 114, 60, 66) est récupérée à partir d'une base de données (88) afin de diriger ces tests vers le modem client (106, 114, 60, 66) et afin d'émuler ce modem (106, 114, 60, 66) lors de ces tests.

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