H - Electricity – 04 – Q
Patent
H - Electricity
04
Q
H04Q 3/42 (2006.01) H04M 11/06 (2006.01) H04Q 1/18 (2006.01)
Patent
CA 2503623
A administration tool is disclosed for administering a switch, such as a Private Branch Exchange (PBX) switch that optionally provides an IP Telephony feature. Data objects associated with one or more endpoints of the switch are processed, wherein at least one of the data objects inherits an intelligent property from another data object based on one more endpoint specific criteria. The inheritance may occur as the result of an application of a predefined template to a data object. The processing of configuration data may be performed offline from the switch, using one or more classes of service that are stored remote from the switch. Changes to configuration data are propagated to affected data objects (e.g., those objects referenced by a changed object). The data objects may be imported from an external data source. Another aspect of the invention automatically creates one or more hunt groups populated with appropriate users during an import process.
Brown Deborah J.
Chinnappa Raji
Gopu Prameela R.
Ross Timothy I.
Avaya Technology Corp.
Kirby Eades Gale Baker
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