Method and apparatus for automatic telephone scheduling system

Details Method and apparatus for automatic telephone scheduling system Method and apparatus for automatic telephone scheduling system

H - Electricity

04

M

H04M 11/06 (2006.01) B25C 5/02 (2006.01) H04M 1/274 (2006.01) H04M 3/51 (2006.01) H04M 11/00 (2006.01) H04M 3/58 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2119355

An automatic telephone scheduling system (20) includes a data server (22), a dial server (24), and a plurality of agent workstations (28) which communicate with each other through messages transmitted over a local area network (30). The data server (22) has stored in its memory a plurality of account information records to be utilized for one or more calling cam- paigns. The dial server (24) includes an independent intelligent processor (80) which functions as a master to the data server (22) but as a slave to the agent workstations (28). The dial server (24) further icludes a plurality of audio MUXes (88) and dialers (90) for automatically dialing and connecting calls to the agent workstations (28). In various embodiments, a plurality of da- ta servers and/or a plurality of dial servers are employed.

Affiliated with

Also associated with

Rating

Method and apparatus for automatic telephone scheduling system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and apparatus for automatic telephone scheduling system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and apparatus for automatic telephone scheduling system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1700992