Method and system for processing email during an unplanned...

Details Method and system for processing email during an unplanned... Method and system for processing email during an unplanned...

G - Physics

06

F

G06F 15/16 (2006.01) G06F 15/173 (2006.01) H04L 12/58 (2006.01)

Patent

CA 2498009

The method and system of the present invention provides an improved technique for processing email during an unplanned outage. Email messages are redirected from the primary server to a secondary server during an unplanned outage such as, for example, a natural disaster. A notification message is sent to users alerting them that their email messages are available on the secondary server by, for example, Internet access. After the termination of the unplanned outage, email messages received during the unplanned outage are synchronized into the users standard email application.

Cette invention se rapporte à un procédé et à un système offrant une technique améliorée de traitement des messages électroniques lors d'un arrêt imprévu. Les messages électroniques sont renvoyés du serveur primaire à un serveur secondaire lors d'un arrêt imprévu, dû par exemple à une catastrophe naturelle. Un message de notification est envoyé aux utilisateurs pour les aviser que leur messages électroniques sont disponibles sur le serveur secondaire, par exemple par accès Internet. A la fin de l'arrêt imprévu, les messages électroniques reçus pendant l'arrêt imprévu sont synchronisés dans l'application de messagerie électronique standard des utilisateurs.

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