Method and system for returned-material control

Details Method and system for returned-material control Method and system for returned-material control

G - Physics

06

Q

G06Q 10/00 (2006.01)

Patent

CA 2348582

A system for returned-material control includes a computer (30, 32, or 34) suitably programmed to provide a ledger (24) including an interface for facilitating input of selected data associated with returned-material, a technical report manager (26) including an interface for providing the technical engineer with access to selected data associated with returned- material, and a returned-material project manager (28) including an interface for providing management personnel with access to returned-material project data, including individual project status information, claim disposition information, and part failure data. The technical report manager (26) preferably includes a report assembler which aids the engineer in generating a standard format analysis report relating to the returned-material.

L'invention concerne un système de contrôle de matériel renvoyé, qui comprend un ordinateur (30, 32 ou 34) convenablement programmé pour fournir un registre (24) avec interface facilitant la saisie de différentes données associées au matériel renvoyé, un gestionnaire de rapport technique (26) avec interface permettant à l'ingénieur technique d'accéder aux différentes données susmentionnées, et un gestionnaire de projet relatif au matériel renvoyé (28) avec interface permettant au personnel chargé de la gestion d'accéder aux données de projet relatif au matériel renvoyé, y compris des données sur l'état d'un projet particulier, des données relatives au traitement des réclamations, et des données relatives aux défaillances de pièces. Le gestionnaire de rapport technique (26) comprend de préférence un assembleur de rapport qui aide l'ingénieur à établir un rapport d'analyse de format standard concernant le matériel renvoyé.

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