Instant message mass update generated from website entry

Details Instant message mass update generated from website entry Instant message mass update generated from website entry

H - Electricity

04

L

H04L 12/16 (2006.01) H04L 12/18 (2006.01) H04L 12/58 (2006.01)

Patent

CA 2494420

A quick and efficient method of disbursing system "alerts" and "updates" to computers utilizes automated IM messages that are sent to targeted IM groups, where the groups are "targeted" by a system administrator based upon the definitions of the various IM groups. The automated IM will appear as a "pop up" to each IM session member in real time, and may include a "trailer" defining the message as automated and thereby not allowing the IM members to respond (other than to acknowledge receipt, if desired). The system administrator may also include a listing of email addresses for the various members of each IM group, where an email message including the update/alert may be sent to any IM group member not involved in an IM session when the automated IM message is sent.

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