System and method for routing calls based on real-time call...

Details System and method for routing calls based on real-time call... System and method for routing calls based on real-time call...

H - Electricity

04

Q

H04Q 3/64 (2006.01) H04M 15/00 (2006.01) H04M 15/10 (2006.01) H04Q 3/66 (2006.01) H04Q 3/78 (2006.01)

Patent

CA 2198799

A system for routing calls according to call pricing data, wherein the call pricing data is updated in real-time. In a preferred embodiment, a Real-Time Analysis Engine (RAE) prices calls in real-time by applying customer specific data to Automatic Message Accounting (AMA) records. The priced call data generated by the RAE is stored in a Summary Database (SD). When a particular customer initiates acall, the originating network switch may recall some or all of the priced call data from the SD, and use the recalled data as a basis for deciding how to route the call.

L'invention est un système d'acheminement d'appels utilisant des données de facturation d'appels mises à jour en temps réel. Dans la concrétisation privilégiée de l'invention, un moteur d'analyse en temps réel facture les appels en temps réel en rapprochant des données particulières aux clients et des enregistrements de comptabilisation automatique des messages. Les données de facturation produites par le moteur d'analyse en temps réel sont stockées dans une base de données cumulatives. Quand un client effectue un appel, le commutateur du réseau d'origine peut extraire de la base de données cumulatives une partie des données ou toutes les données sur les appels facturés et utiliser celles-ci pour décider comment acheminer l'appel.

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