Method for providing call intermediation services and system...

Details Method for providing call intermediation services and system... Method for providing call intermediation services and system...

G - Physics

06

Q

G06Q 99/00 (2006.01)

Patent

CA 2597363

Disclosed is a method and system for providing call intermediation services. The method for providing the call intermediation services allows a user to automatically make a call with a company if a user inputs only the telephone number on the web. After confirming the company profile of the Internet portal site, a user can speak by telephone with a person in charge of a company without a waiting time for call connection, and the user can rapidly acquire necessary information by means of query and response.

L'invention porte sur un procédé et un système de fourniture de services d'intermédiation d'appels. Ce procédé de fourniture de services d'intermédiation d'appels permet à un utilisateur de passer automatiquement un appel avec une entreprise après avoir simplement entré le numéro de téléphone sur le web. Une fois le profile de l'entreprise du site portail Internet confirmé, un utilisateur peut discuter par téléphone avec une personne responsable de l'entreprise sans devoir attendre la connexion d'appel, et l'utilisateur peut rapidement se procurer les informations nécessaires au moyen d'une demande et d'une réponse.

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