System and method for automatic provision, customer...

Details System and method for automatic provision, customer... System and method for automatic provision, customer...

H - Electricity

04

M

H04M 17/00 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2377838

System and method for providing a customer with the ability to obtain temporary advanced telecommunication services in the Advanced Intelligent Network (AIN) for the customer's calling line by dialing a call to special access code; without the intervention of a service representative. The call is recognized as a request for an initiation of a temporary advanced telecommunication service with respect to the customer's calling line. On the basis of the recognition, an association may be retained between the calling line number and the service switching point serving the calling line number. This retained association may be used later in he activation of the temporary advanced telecommunication service for the calling line number. The call is routed to a rental service interface through which rental information from the caller may be collected. This rental information may be compiled into a rental agreement that is used as the basis for activation of the temporary advanced telecommunication services with respect to the caller's calling line number. Confirmation of he activation may be provided to the communication. The rental information may also include a termination time for the temporary advanced telecommunication services. The termination time and the retained association may be utilized to initiate the deactivation of the temporary advanced telecommunications services.

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