H - Electricity – 04 – Q
Patent
H - Electricity
04
Q
H04Q 3/545 (2006.01) H04L 12/28 (2006.01) H04L 12/64 (2006.01) H04L 29/06 (2006.01) H04L 29/12 (2006.01) H04M 3/436 (2006.01) H04M 3/51 (2006.01) H04M 3/533 (2006.01) H04M 7/00 (2006.01) H04Q 3/00 (2006.01) H04M 3/42 (2006.01) H04M 3/53 (2006.01) H04M 3/58 (2006.01) H04M 15/00 (2006.01)
Patent
CA 2260723
A method of resource management at computer controlled telephony hardware outside the Public Switched Telephone Network (PSTN) operated by a service provider for establishing a call between a service subscriber and another party by facilitating a PSTN voice connection between the service subscriber and the computer controlled telephony hardware, and a PSTN voice connection between the other party and the computer controlled telephony hardware is described. The method involves determining a resource management index associated with the service subscriber, determining a call treatment using the resource management index, and applying the call treatment to the call. Preferably the call treatment is determined using a rule base which stores a call treatment option for each telephone number or Internet Protocol address associated with a service subscriber. The call treatment options preferably include: a) transfer all calls to the PSTN; b) transfer all toll calls to the PSTN; c) transfer no calls to the PSTN; and d) request instructions on a call-by-call basis to determine whether a call is to be transferred to the PSTN. The advantage is potentially significant savings to the service subscriber on toll charges, and a significant reduction in trunk provisioning requirements for the service provider.
Nortel Networks Limited
Northern Telecom Limited
Ogilvy Renault Llp/s.e.n.c.r.l.,s.r.l.
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