H - Electricity – 04 – L
Patent
H - Electricity
04
L
H04L 12/16 (2006.01) G06Q 40/00 (2006.01) H04Q 3/64 (2006.01)
Patent
CA 2333350
A system for referring a telephone communication to one of a plurality of financial assistance providers based on lender criteria, the method including the steps of: storing telephone numbers for a plurality of financial assistance providers in memory accessible by a digital electrical computer; obtaining lender criteria for selecting one of the financial assistance providers; storing said criteria for access by said computer; identifying a debtor; selecting one of the financial assistance providers by accessing the criteria, applying the criteria, and accessing one of the stored telephone numbers; and connecting the debtor by telephone to the one of the stored telephone numbers. The system can be used with an intermediary that detects referring information sufficient to identify a referrer identity, to select which one of several financial assistance providers to refer the inbound communication by using a computer to look up and to apply referral criteria responsive to the referrer identity, and to form and track the call referral.
Delinsky William John
Fish Timothy James
Morency Michael D.
Walker David Gary
Gowling Lafleur Henderson Llp
Peregrin Services Corporation
LandOfFree
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