G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 17/40 (2006.01) H04M 3/487 (2006.01) H04M 3/493 (2006.01)
Patent
CA 2535074
A communication system that is capable of collecting information from one or more users of the communication system includes one or more memory modules. The memory modules are operable to store one or more scripts that each comprises one or more queries for information to a user. The system also includes one or more data collection mechanisms that are coupled to the one or more memory modules and are operable to collect at least a portion of information from the user of the communication system using at least one of the one or more scripts. In one particular embodiment, the at least one script used to collect information from the user comprises one or more dynamic links that automatically initiate one or more functions based at least in part an the portion of information collected from the user.
Beale Kevin M.
Curtin Thomas V.
Curtin William J. IV
Waldner Wayne P.
American Tel-A-Systems Inc.
Kirby Eades Gale Baker
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