A telecommunications-based link monitoring system

H - Electricity – 04 – M

Patent

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Details

H04M 3/22 (2006.01) H04Q 1/22 (2006.01)

Patent

CA 2586036

According to one embodiment of the present invention, a first automated system monitors at least one call characteristic (e.g., frequency of abnormally short calls) to determine whether quality of service standards are being met by the various carriers being utilized by the system. Such an at least one call characteristic can be stored in a database for later retrieval by an automated link diagnosis system. If appropriate, a link re-routing system can respond to an analysis of the link diagnosis system in order to re-route calls - by either taking at least one link out of service or by placing at least one link back into service.

Selon un mode de réalisation de la présente invention, un premier système automatisé surveille au moins une caractéristique d'appel (par ex. la fréquence d'appels anormalement courts) pour déterminer si les normes de qualité de service sont satisfaites par les différentes porteuses utilisées par le système. Ladite caractéristique peut être mise en mémoire dans une base de données en vue d'une récupération ultérieure par un système de diagnostic de liaison automatisé. Si cela est nécessaire, un système de réacheminement de liaison peut répondre à une analyse du système de diagnostic de liaison en vue du réacheminement des appels, soit en mettant au moins une liaison hors service, soit en remettant au moins une liaison en service.

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