Activity manager

G - Physics – 06 – Q

Patent

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Details

G06Q 10/00 (2006.01)

Patent

CA 2634443

An operations instance is created in an operations environment, and an activity item is created related to the operations instance. An initialization level for the activity item is identified and one or more parameters associated with the activity item are initialized based on the initialization level, wherein one of the parameters comprises an escalation parameter. An escalation report is generated based on the escalation parameter.

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