Advanced call waiting and messaging system

Details Advanced call waiting and messaging system Advanced call waiting and messaging system

H - Electricity

04

M

H04M 3/48 (2006.01) H04M 3/428 (2006.01) H04Q 3/78 (2006.01) H04M 3/487 (2006.01) H04M 3/533 (2006.01) H04M 3/56 (2006.01) H04M 7/12 (2006.01)

Patent

CA 2215651

A communications system is designed to allow a call waiting subscriber who is already busy on a first call to receive information associated with a message being recorded by a second caller attempting to reach the subscriber. According to one aspect of the principles disclosed herein, a one-way conference call is established between the second caller and the subscriber as the message is being recorded to allow the subscriber to eavesdrop on the message. According to another aspect of the principles disclosed herein, an Automatic Speech Recognition system may transcribe the message being recorded into ASCII coded data that is delivered to the called party. The received message allows the subscriber to effectively assess whether the first call in progress should be interrupted to answer the second call in waiting.

On a conçu un système de communication qui fait en sorte qu'un abonné en attente d'appel et qui est occupé avec un premier appel est en mesure de recevoir l'information connexe à un message enregistré par un second appeleur qui tente de le rejoindre. Dans une réalisation des principes exposés ici, un appel conférence unilatéral est établi entre le second appeleur et l'abonné pendant que le message est enregistré pour permettre à l'abonné d'écouter le message. Dans une autre réalisation des principes exposés ici, un système de reconnaissance automatique de la voix peut transcrire le message reçu en données ASCII et le livrer à l'abonné appelé. Avec le message reçu, l'abonné peut effectivement déterminer si le premier appel en cours doit être interrompu pour répondre au second appel en attente.

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