H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/42 (2006.01) H04M 3/527 (2006.01) H04M 3/58 (2006.01) H04M 7/00 (2006.01)
Patent
CA 2238363
An apparatus and method for coupling an automated attendant to a telecommunications system. The apparatus includes a switching device which establishes connection between a plurality of trunk lines of an existing telecommunications system and a plurality of ports of an automated attendant. A switching device of the apparatus is controllable to establish communication between any of the trunk lines and any of a plurality of station line ports that are adapted to be coupled to a plurality of telephone stations, respectively. The apparatus substantially isolates either the switching network or the automated attendant from the AC audio portion of a telecommunications signal based on whether the automated attendant or the switching network is handling the telecommunications signal, and is capable of monitoring the status of the trunk and stations lines to detect for an on-hook condition.
Appareil et méthode pour connecter une console automatisée de standardiste à un système de télécommunications. L'appareil comprend un dispositif de commutation qui établit une connexion entre plusieurs circuits d'un système de télécommunications existant et plusieurs ports de console automatisée. Le dispositif de commutation de l'appareil permet donc de relier plusieurs postes téléphoniques à n'importe quel circuit et à n'importe quel port des nombreux ports de la ligne de poste. L'appareil isole soit le réseau de commutation ou la console automatisée de la portion audio en courant alternatif d'un signal de télécommunications selon que la réception automatique ou le réseau de commutation prend en charge le signal de télécommunications, et est capable de surveiller l'état des circuits et des lignes de poste pour détecter un état de raccrochage.
Bugash Robert S.
Heidenreich James H.
Potts David L.
Microlog Corporation
Ogilvy Renault Llp/s.e.n.c.r.l.,s.r.l.
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