Apparatus and method for mediating between callers and...

G - Physics – 06 – Q

Patent

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Details

G06Q 30/00 (2006.01) H04M 3/42 (2006.01) H04M 3/493 (2006.01) H04Q 7/22 (2006.01) H04Q 7/32 (2006.01)

Patent

CA 2401326

A questioner can readily question at any time and place and an answerer can be registered as an answerer without any trouble and much time. A mediation center apparatus (1) accepts registration of an answerer from a mobile telephone (9) of the answerer and provides, in response to a request from a mobile telephone (10) of a questioner, adequate answerer candidate list information on adequate answerer candidates selected from the answerers registered in the mediation center apparatus (1) to the mobile telephone (10). If the mediation center apparatus (1) receives information on instruction to select an answer from the mobile telephone (10), the mediation center apparatus (1) sets up a circuit between the mobile telephone (9) of the selected answerer and the mobile telephone (10) of the questioner. In such a way, question and answer between an answerer and a questioner is realized, thereby providing a consulting mediation service.

Selon la présente invention, un appelant peut facilement appeler à n'importe quel moment ou de n'importe quel endroit et un répondeur peut être enregistré en tant que tel, en peu de temps et sans occasionner de problèmes. Un appareil d'un centre de médiation accepte l'enregistrement d'un répondeur à partir d'un téléphone mobile (9) du répondeur et fournit, en réponse à une demande émanant d'un téléphone mobile (10) d'un appelant, une information afférente aux listes de candidats répondeurs adéquats sélectionnés parmi les répondeurs enregistrés dans l'appareil du centre de médiation (1). Si ledit appareil (1) reçoit une information d'instruction visant à sélectionner une réponse du téléphone mobile (10), cet appareil (1) établit un circuit entre le téléphone mobile (9) du répondeur sélectionné et le téléphone mobile (10) de l'appelant. Ainsi, on obtient des questions et des réponses entre un appelant et un répondeur, et donc un service de médiation de consultation.

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