Apparatus and method for remote data recovery

G - Physics – 06 – F

Patent

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Details

G06F 11/00 (2006.01) G06F 11/273 (2006.01)

Patent

CA 2258798

Disclosed are an apparatus and a method for remote recovery of inaccessible data on computer storage devices. The method comprises the steps of (1) establishing a communications link from the local computer containing the storage device requiring recovery of data to a remote data recovery computer operated by a technician; (2) allowing the remote technician to interact as though seated in front of the local computer yet having access to all software programs which are resident at the technician's computer, and (3) enabling the remote technician to diagnose and rectify the data loss.

Cette invention se rapporte à un appareil et à un procédé permettant la récupération à distance de données inaccessibles sur des dispositifs mémoires d'ordinateur. Ce procédé consiste: (1) à établir une liaison de communication entre l'ordinateur local contenant le dispositif mémoire nécessitant une récupération de données et un ordinateur de récupération de données distant mis en fonctionnement par un technicien; (2) à permettre au technicien distant d'agir comme s'il se trouvait devant l'ordinateur local tout en ayant accès à la totalité des programmes logiciels résidant dans l'ordinateur du technicien; et (3) à permettre au technicien distant de diagnostiquer et de rectifier les pertes de données.

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