Apparatus and method for scheduling a telephone call

Details Apparatus and method for scheduling a telephone call Apparatus and method for scheduling a telephone call

H - Electricity

04

M

H04M 3/42 (2006.01) H04M 3/432 (2006.01) H04M 3/48 (2006.01) H04M 3/533 (2006.01) H04M 7/12 (2006.01)

Patent

CA 2271472

A calendar system (15) within a telephone system (10, 14, 15, 16) includes an interface means (51) for obtaining information from a calling party, calendar data (54) which includes a calendar for a called party (61), and an agent means (60). The agent means (60), in response to a request to schedule a telephone call with the called party, searches the calendar of the called party (61) to determine an available slot for the telephone call. After confirming that the available slot for the telephone call is acceptable to the calling party, the agent means (60) schedules the telephone call in the available slot of the calendar for the called party (61).

L'invention porte sur un système d'agenda (15) intégré à un système téléphonique (10, 14, 15, 16) et comprenant un dispositif d'interface (51) permettant d'obtenir des informations sur une partie appelante, des données (54) d'agenda comprenant un agenda concernant une partie appelée (61) et un module de position (60) qui, en réponse à une demande de programmation d'un appel téléphonique avec la partie appelée, recherche l'agenda de la partie appelée (61) de façon à détecter un créneau disponible pour l'appel téléphonique. Après que la partie appelante ait reçu la confirmation de l'acceptation du créneau disponible pour l'appel téléphonique, le module de position (60) programme l'appel téléphonique dans le créneau disponible de l'agenda pour la partie appelée (61).

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