G - Physics – 06 – Q
Patent
G - Physics
06
Q
G06Q 10/00 (2006.01) H04L 12/16 (2006.01)
Patent
CA 2331956
The present invention relates to a method and apparatus for electronically managing the assignment of tasks to be completed. Preferred embodiments incorporate a computer network to gather and disseminate information for the processes of embodiments of the present invention. Task information is gathered until a task is sufficiently defined to be assigned. At this point the task is assigned to a service provider who is requested to respond to the assignment. The response is monitored and if unacceptable or not received the task will be transferred to another service provider until a satisfactory response is received. An estimate of the cost of task completion may then be requested and authorization to complete the task may be contingent upon an acceptable estimate. Once a service provider is authorized to complete a task, the provider's progress is monitored and reported to interested parties. Provider quality ratings may be incorporated into some embodiments. Reports, analyses and other data may be automatically generated by embodiments of the present invention. Applications of embodiments of the present invention may be particularly useful in claims processing in the insurance industry.
Cassan Maclean
Xactware Inc.
LandOfFree
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