G - Physics – 06 – Q
Patent
G - Physics
06
Q
G06Q 30/00 (2006.01)
Patent
CA 2328335
An automated transaction distribution system assigns an incoming transaction to an agent who is selected by the transaction initiator to handle the transaction based on information provided to the transaction initiator by the transaction distribution system.
Fisher Thomas S.
Kohler Joylee E.
Thomson Rodney A.
Avaya Technology Corp.
Kirby Eades Gale Baker
LandOfFree
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