Automated transportation call-taking system

Details Automated transportation call-taking system Automated transportation call-taking system

H - Electricity

04

M

H04M 11/00 (2006.01) H04W 4/00 (2009.01) H04W 4/02 (2009.01) G06Q 50/30 (2012.01) H04M 1/50 (2006.01) H04M 3/42 (2006.01) H04M 3/50 (2006.01)

Patent

CA 2475869

An automated, scalable call-taking system integrates with existing telephony infrastructures and enables, through use of speech recognition, DTMF detection, text-to-speech (TTS), and other related software or hardware, the inputting, access, and retrieval of information to and from multiple back-end dispatch and booking systems without the need for a human operator.

L'invention concerne un système automatisé et extensible de prise d'appels intégré dans des infrastructures de téléphonie existantes et permettant, grâce à l'utilisation de la reconnaissance vocale, de la détection DTMF, de la synthèse de la parole à partir du texte (TTS) et d'autres logiciels ou matériels associés, la saisie, l'accès et la récupération d'informations vers et en provenance de multiples systèmes pour la circulation de véhicules commerciaux et de réservation sans qu'il soit nécessaire de faire appel à un opérateur humain.

Affiliated with

Also associated with

Rating

Automated transportation call-taking system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Automated transportation call-taking system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automated transportation call-taking system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1405470