Automatic call distribution system with an isdn compatible...

Details Automatic call distribution system with an isdn compatible... Automatic call distribution system with an isdn compatible...

H - Electricity

04

L

H04L 12/52 (2006.01) H04M 3/523 (2006.01) H04Q 3/66 (2006.01) H04Q 11/04 (2006.01)

Patent

CA 2103205

An automatic call distributor system (28) with an automatic call distributor (20) for selectively interconnecting telephonic calls from external telephonic units (32) of an external telephonic network (34) to a plurality of Integrated Services Digital Network (ISDN) interior telephonic units (30) with ISDN characteristics and a microprocessor (50) in the ISDN telephonic unit (30) for controlling the ISDN telephonic unit (30) to alter and enhance performance characteristics of the ISDN telephonic unit (30) in an automatic call distribution environment.

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