Automatic operator and last-number-credit

Details Automatic operator and last-number-credit Automatic operator and last-number-credit

H - Electricity

04

M

H04M 15/10 (2006.01) H04M 3/42 (2006.01) H04M 3/424 (2006.01) H04M 3/432 (2006.01) H04M 3/493 (2006.01) H04M 3/527 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2241396

A method of processing telephone calls comprising: receiving and storing a directory number of a called party with reference to a calling party, allocating a charge for the call on a billing list of a calling party, receiving a first signal from the calling party indicating a request for credit of the charge, automatically looking up data from the billing list to check against at least one predetermined criterion to determine whether the credit appears to be justified, upon receipt of the first signal, automatically applying the credit to the billing list in the event the at least one criterion is met, and automatically announcing the credit to the calling party, and automatically denying the credit in the event the at least one criterion is not met, and automatically announcing the denial to the calling party.

Méthode de traitement d'appels téléphoniques. Comprend ce qui suit : recevoir et stocker un numéro d'annuaire d'un appelé en établissant un lien avec l'appelant, imputer les frais d'appel sur une liste de facturation d'un appelant, recevoir un premier signal de l'appelant indiquant une demande de crédit, consulter automatiquement les données de la liste de facturation pour vérifier d'après au moins un critère prédéterminé si l'autorisation de crédit semble justifiée; sur réception du premier signal, si au moins un critère est respecté, appliquer automatiquement le crédit à la liste de facturation et informer automatiquement l'appelant de l'autorisation du crédit, sinon refuser automatiquement le crédit et informer automatiquement l'appelant du refus.

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