Call completion circuit and method

Details Call completion circuit and method Call completion circuit and method

H - Electricity

04

M

344/15

H04M 3/42 (2006.01) H04M 3/523 (2006.01) H04M 3/54 (2006.01)

Patent

CA 1193699

- 16 - CALL COMPLETION CIRCUIT AND METHOD Abstract There is disclosed a combined business communication system and an ACD system where each station in the system is available to handle, on a per call basis, either ACD or regular incoming calls. The system is arranged to accept from any user at any station an ID uniquely associated with the user. The ID in turn then controls the ACD system to direct calls to the user in accordance with the ID information without regard to the station location of that user. Calls between system users are completed either in accordance with station identification numbers or in accordance with the ID number of the desired user. FIG. 3.

428194

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