Call logging notification apparatus, system and method

Details Call logging notification apparatus, system and method Call logging notification apparatus, system and method

H - Electricity

04

M

H04M 1/64 (2006.01)

Patent

CA 2580081

A call logging notification apparatus including notification means to notify one or more parties to a conversation that the call is or may be recorded. The call logging notifications can include audio notifications, visual notifications, or any combination of audio and video notifications to different parties to the conversation. The apparatus includes system controls to mute or reduce the volume of an audio signal provided to a call handler. This call logging notification apparatus further provides a safeguard against a call handler accidentally or intentionally disconnecting or bypassing the notification apparatus.

L'invention concerne un appareil de notification d'enregistrement d'appels comportant un moyen de notification destiné à aviser un ou plusieurs participants à une conversation que l'appel est ou peut être enregistré. La notification d'enregistrement d'appels peut comporter des notifications audio, des notifications visuelles ou une quelconque combinaison des notifications audio et vidéo aux différents participants à une conversation. L'appareil comporte des commandes système qui étouffent ou réduisent le volume d'un signal audio équipant un gestionnaire d'appels. Ledit appareil de notification d'enregistrement d'appels fournit en outre une protection contre un gestionnaire d'appels qui débranche ou ignore accidentellement ou intentionnellement l'appareil de notification.

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