Call management method responsive to network presence

Details Call management method responsive to network presence Call management method responsive to network presence

H - Electricity

04

M

H04M 3/42 (2006.01) H04M 3/428 (2006.01) H04M 3/436 (2006.01) H04M 3/533 (2006.01) H04M 3/54 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2414299

A call management method that provides for handling, according to subscriber- designated preferences, an incoming voice call to the subscriber while logged on a network. When the subscriber occupies a line, the method includes activating an Internet presence server that determines online status by checking IP activity at the subscriber's IP address. If the subscriber is online and has indicated a preference to accept calls, a pop- up screen is activated at the subscriber's terminal to display menu options to handle the call, such as answering via VoIP, text-to-speech synthesis, forwarding the call to a specific number, or sending the call to voicemail. A voicemail message may also be sent to an e- mail account as an audio file or as a pager alert with short message text. Certain management features may be disabled dynamically in response to the on-line status of the subscriber.

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