H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 11/06 (2006.01) H04M 3/22 (2006.01) H04M 3/533 (2006.01)
Patent
CA 2110657
A computer scans the voice messages for phrases that will be detected as DTMF digits and creates a record of where, when and for how long the possible problem maybe occurring. This allows prerecorded or synthesized mes- sages from a Voice Response Announcement System to be checked for error causing DTMF digits prior to being placed into operation. The complete system consists of a computer containing the detection unit, a disk storage unit and scanning program. The Detection unit is placed within the computer and connects the system to the Cen- tral Office Switching Network for access to the Voice Response Announcement System.
Davies Barry S.
Pierce David A.
Ag Communication Systems Corporation
R. William Wray & Associates
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