Collaboration agent

Details Collaboration agent Collaboration agent

H - Electricity

04

L

H04L 12/66 (2006.01) H04L 12/58 (2006.01) H04M 1/57 (2006.01) H04M 3/42 (2006.01)

Patent

CA 2745472

A collaboration agent for facilitating real-time communications on behalf of a user. The collaboration agent includes a conference bridge that anchors calls to the conference bridge. The collaboration agent uses contextual information associated with the user to manage the real-time communications. The collaboration agent can communicate with other collaboration agents associated with other users.

L'invention concerne un agent de collaboration destiné à faciliter les communications en temps réel au nom de l'utilisateur. L'agent de collaboration comporte un pont de conférence qui accroche les appels audit pont de conférence. L'agent de collaboration utilise des informations contextuelles associées avec l'utilisateur pour gérer les communications en temps réel. L'agent de collaboration peut communiquer avec d'autres agents de collaboration associés avec d'autres utilisateurs.

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