Computer-based training for telephone extension users

Details Computer-based training for telephone extension users Computer-based training for telephone extension users

G - Physics

09

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35/8

G09B 19/00 (2006.01) H04M 1/247 (2006.01) H04M 3/32 (2006.01) H04M 3/42 (2006.01)

Patent

CA 1308905

COMPUTER-BASED TRAINING FOR TELEPHONE EXTENSION USERS ABSTRACT A training apparatus, for use in a system for computer-based training of telephone extension users, comprises a processor, interface means connected to the processor and connectable to standard telephone equipment, and output means for providing messages to a user of the apparatus. The output means may include a visual display unit, a speech synthesiser, and a tone synthesiser. The processor, which may conveniently be a microcomputer, is programmed such that a user of the apparatus may operate a standard telephone connected to the interface and receive responses via the output means.

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