Control system for mediating service requests

H - Electricity – 04 – Q

Patent

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Details

H04Q 3/42 (2006.01) G06F 13/362 (2006.01) H04L 12/56 (2006.01)

Patent

CA 2051871

In a control system for mediating service requests simultaneously transferred from a plurality of service request sources, the system includes: a plurality of evaluation function generating units each operatively connected to the corresponding service request source for receiving the service request therefrom; and each evaluation function generating means calculating the evaluation function based on a service assignment quantity per unit time corresponding to each service request source, service time for past "n" times, and service waiting time for present and past "n" times; and a comparison/judgment unit operatively connected to all evaluation function generating means for comparing the evaluation function from the evaluation function generating means that simultaneously receives the service request, selecting the service request source that simultaneously inputs the service request based on the evaluation function, and outputting a mediation signal based on the selection.

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