Controlling overload of an email or voicemail messaging...

Details Controlling overload of an email or voicemail messaging... Controlling overload of an email or voicemail messaging...

H - Electricity

04

L

H04L 12/58 (2006.01) H04M 3/36 (2006.01) H04M 3/533 (2006.01) H04M 7/00 (2006.01) H04M 7/12 (2006.01)

Patent

CA 2352259

A messaging platform, for example a platform storing email or voicemail, is provided with an overload controller which detects an overload condition and then acts to limit the loading of the platform. The overload controller may be associated with a control interface used, for example, for communication between a service provider and the message platform, and may selectively deny some of the requests received over that interface when the overlaod condition is detected.

L'invention se rapporte à une plate-forme de messagerie (par exemple une plate-forme de stockage de courriers électroniques et vocaux) équipée d'un contrôleur de surcharge capable de détecter un état de surcharge et d'agir en conséquence pour limiter le chargement de la plate-forme. Le contrôleur de surcharge peut être associé à une interface de contrôle servant, par exemple, à établir une communication entre un fournisseur de services et la plate-forme de messagerie; il peut refuser sélectivement une partie des demandes reçues par le biais de cette interface lorsqu'un état de surcharge est détecté.

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