G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 13/10 (2006.01) H04M 3/51 (2006.01) H04M 3/527 (2006.01) H04Q 3/62 (2006.01) H04Q 3/72 (2006.01)
Patent
CA 2086693
The Host Access Table (HAT) Development Facility invention provides an intelligent editor for constructing HAT command tables, using online interaction with the host to automatically insert format information from the host display panels into HAT commands being created by the writer. The resulting HAT commands direct the interaction of a teleservicing workstation with a host computer in a terminal emulation mode, to perform interactive operations with a telephone PBX and related data processing servers. The HAT Development Facility runs in a multi-tasked session with a terminal emulation program in the workstation, allowing the writer to directly interact with the terminal emulation program while creating the HAT commands using the HAT Development Facility. An optional real time test mode is also provided.
Gursahaney Suresh K.
Madrid Richard J.
Miller Steven K.
Barrett B.p.
International Business Machines Corporation
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