Detecting an answering machine using speech recognition

Details Detecting an answering machine using speech recognition Detecting an answering machine using speech recognition

G - Physics

10

L

G10L 15/22 (2006.01) G10L 15/00 (2006.01) G10L 15/06 (2006.01) H04M 1/67 (2006.01)

Patent

CA 2653536

An answering machine detection module is used to determine whether a call recipient is an actual person or an answering machine. The answering machine detection module includes a speech recognizer and a call analysis module. The speech recognizer receives an audible response of the call recipient to a call. The speech recognizer processes the audible response and provides an output indicative of recognized speech. The call analysis module processes the output of the speech recognizer to generate an output indicative of whether the call recipient is a person or an answering machine.

Selon l'invention, un module de détection de répondeur automatique est utilisé pour déterminer si un destinataire d'un appel est une personne réelle ou un répondeur automatique. Le module de détection de répondeur automatique comprend un dispositif de reconnaissance vocale et un module d'analyse d'appels. Le dispositif de reconnaissance vocale reçoit une réponse audible du destinataire d'un appel, traite la réponse audible et produit une sortie indiquant une parole identifiée. Le module d'analyse d'appels traite la sortie du dispositif de reconnaissance vocale et produit une sortie indiquant si le destinataire de l'appel est une personne ou un répondeur automatique.

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