Determining quality of voice calls over a packet network

H - Electricity – 04 – L

Patent

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Details

H04L 12/66 (2006.01) H04L 12/24 (2006.01) H04L 12/26 (2006.01) H04M 3/64 (2006.01) H04M 11/06 (2006.01)

Patent

CA 2560425

The present invention provides a method for managing a voice call over a packet switched network, in which the voice call is rerouted when voice quality is below a predetermined level. In particular, the voice quality is determined by calculating a parameter representing the voice quality based on information regarding codec, network delay and packet loss. Preferably, R-factor and MOS is calculated based on the information obtained from Cisco CDRs during the call session.

La présente invention fournit une méthode de gestion d'appel téléphonique sur un réseau à commutation par paquets, dans lequel l'appel téléphonique est réacheminé si la qualité de la voix est en-dessous d'un niveau prédéterminé. En particulier, la qualité de la voix est déterminée par le calcul d'un paramètre représentant la qualité de la voix selon des renseignements concernant le codec, le réseau, le retard et la perte de paquet. De préférence, le facteur R et le MOS sont calculés selon les renseignements obtenus du Cisco CDR pendant la séance d'appel.

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