Dynamic business method and apparatus for direct marketing

G - Physics – 06 – Q

Patent

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G06Q 30/00 (2006.01)

Patent

CA 2569573

A direct marketing process comprising the steps of establishing a first communications link between a prospective customer using a telephone and a sales person using a communications device, automatically transmitting a unique identification number associated with the prospective customer~s telephone and to the salesperson~s communications device utilizing at least a portion of the first communications link, establishing a second communications link between the salesperson~s communication device and a computer operably connected to a tangible memory apparatus having a customer activity database comprising information associated with the unique identification number of the prospective customer~s telephone, and notifying the salesperson utilizing the second communications link of a purchasing option to be offered to the prospective customer based upon at least a portion of the prospective customer~s information set forth in the customer activity database and apparatus therefor.

L'invention porte sur un procédé de mercatique directe comportant les étapes suivantes: établissement d'une première liaison de communication entre un client prospectif utilisant un téléphone et un vendeur utilisant un dispositif de communication; transmission automatique d'un numéro unique d'identification associé au téléphone du client prospectif et au dispositif de communication du vendeur; utilisation d'au moins une partie de la liaison de communication; établissement d'une deuxième liaison de communication entre le dispositif de communication du vendeur et un ordinateur fonctionnellement relié à un appareil à mémoire tangible comportant une base de données d'activités client renfermant des informations associées au numéro unique d'identification associé au téléphone du client prospectif; et notification au vendeur à l'aide de la deuxième liaison de communication de l'existence d'une option d'achat offerte au client prospectif basée en partie sur les informations sur le client prospectif fournies par la base de données d'activités du client. L'invention porte également sur l'appareil associé.

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