Electronic mail follow-up system

Details Electronic mail follow-up system Electronic mail follow-up system

H - Electricity

04

L

354/236.5

H04L 12/54 (2006.01) G06Q 10/00 (2006.01) H04L 12/58 (2006.01)

Patent

CA 1318040

FR 9 88 002 ABSTRACT ELECTRONIC MAIL FOLLOW-UP SYSTEM In a data processing and transmission digital network wherein users have been individually assigned a virtual machine including a memory zone and means for sharing hardware and software facilities for entering processing and mailing data to one another using terminal keyboards attached to the network, a mail follow-up system is provided for monitoring and processing selected mail items. Said system includes means for generating mail tags including predefined fields; means for tracking the mail and deriving therefrom mail characteristic data; means for storing said characteristic data into tag fields; means for storing the filled-in tags into a file and for accessing and processing predefined mail fields, whereby processed tags are automatically transferred to different tag files. The system further includes administrator means for centrally administrating the tagged mail on a departmental basis. (Figure 3)

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