Electronic message management system

Details Electronic message management system Electronic message management system

H - Electricity

04

L

H04L 12/58 (2006.01) G06Q 10/06 (2012.01)

Patent

CA 2485238

An electronic message, or e-mail, management system having a digital computer for accepting e-mail messages: a program interface for automatically transferring received electronic messages to a database: a structured database for storing the received electronic messages in a determined format; and an interface for allowing a customer service representative, at a remote computer, to access, and respond to, the electronic messages stored at the database.

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