Electronic warranty claim processing method and system

G - Physics – 06 – Q

Patent

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Details

G06Q 10/00 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2376089

A computer-implemented method and system for an electronic warranty claim processing (10), including receiving work order data on a client computer system (16) via an input device, generating claim data based on the work order data within the client computer system (16), transmitting the claim data to a server system (18) in communication with the client computer system (16), and receiving from the server system (18) in communication with the client computer system (16) at least some f the transmitted claim data and settlement data based on the transmitted claim data.

L'invention concerne un procédé et un système informatisés de traitement d'une revendication de garantie électronique (10), qui consistent à recevoir des données d'ordre de travail dans un ordinateur de client (16) au moyen d'un dispositif d'entrée, à produire des données de revendication sur la base des données d'ordre de travail reçues dans l'ordinateur du client (16), à transmettre les données de revendication à un serveur (18) communiquant avec l'ordinateur du client (16), et à recevoir du serveur (18) communiquant avec l'ordinateur du client (16) au moins une partie des données de revendication et des données de règlement transmises sur la base desdites données de revendication transmises.

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