Enhanced call feature service

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) H04L 12/66 (2006.01) H04M 3/493 (2006.01) H04M 3/56 (2006.01) H04M 3/58 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2482870

The present invention provides a system and method for managing calls for a subscriber, including accessing a calling plan while the subscriber is in an existing active call with at least one other party. The call is placed or received by the subscriber at a first device. At least one service feature of the calling plan is invoked during the active call. This service feature includes an add callers feature for adding at least one additional party to the existing active call between the subscriber and the other party. The service feature additionally includes a transfer devices feature for transferring the existing active call to at least one additional device of the subscriber and hanging up on the first device by the subscriber to confirm the transfer of the call to the additional device.

La présente invention porte sur un système et une méthode de gestion d'appels pour un abonné, comprenant l'accès à un programme d'appel pendant que l'abonné est occupé sur au moins un autre appel avec un interlocuteur. L'appel est fait ou reçu par l'abonné sur un premier appareil. Au moins, une des fonctionnalités du programme d'appel est sollicitée pendant l'appel actif. Cette fonctionnalité comprend l'ajout d'appelant qui permet d'ajouter au moins une tierce personne à l'appel actif existant entre l'abonné et son interlocuteur. La fonctionnalité comprend en outre une fonction de transfert sur un autre poste pour transférer l'appel actif existant vers au moins un appareil supplémentaire de l'abonné qui doit raccrocher le premier appareil pour confirmer le transfert d'appel au poste supplémentaire.

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