H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/42 (2006.01) G01C 21/26 (2006.01) G06F 7/00 (2006.01) H04M 3/493 (2006.01) H04Q 7/38 (2006.01)
Patent
CA 2432120
The present invention provides for an enhanced directory assistance system (2) for providing directions information to a plurality of callers (4). The system is comprised of a telephone switch (12) for receiving calls from a plurality of callers (4) desiring to receive directions, an automatic location system configured to provide the location from the callers (4) during a call session to the telephone switch (12); and an enhanced services direction module (21) configured to receive destination and starting location information provided by the caller (4) and further configured to provide directions to the caller (4) based on the provided information.
L'invention concerne un système d'assistance-annuaire amélioré (2) qui fournit des informations sur des directions à une pluralité d'appelants (4). Ce système se compose d'un commutateur téléphonique (12) destiné à recevoir des appels téléphoniques d'une pluralité d'appelants (4) souhaitant recevoir des directions, un système de localisation automatique conçu pour fournir l'emplacement des appelants (4) au commutateur téléphonique (12) pendant une session d'appel et un module de direction de services amélioré (21) conçu pour recevoir les destinations et démarrer les informations de localisation fournies par l'appelant (4) et également pour fournir les directions à l'appelant (4) sur la base des informations fournies.
Baumeister Christine
Blakeney John
Pines Robert
Gowling Lafleur Henderson Llp
Grape Technology Group Inc
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