G - Physics – 06 – Q
Patent
G - Physics
06
Q
G06Q 10/00 (2006.01)
Patent
CA 2433152
A system for management of an integrated communications provider comprising a means of automatically retrieving customer service records and preparing sales proposals therefrom. The invention further comprises components for pre- ordering management functions (20), circuit management (40), design management (50), service management (30), and gateway (2) to incumbent local exchange carriers and trading partners (4). The system incorporates features that automate comparisons between existing services and proposal services, alarming of failures of confirmations, optimizing on-net and off-net services, creation of cutover reports (203(e)) and issuance of service requests to local exchange carriers (3) and trading partners (4).
Système de gestion de fournisseur de communications intégrées comportant un moyen permettant d'extraire automatiquement des données de service client et de préparer des propositions de vente à partir de celles-ci. L'invention comprend en outre des éléments de commande préalable de fonctions de gestion, de gestion de circuit, de gestion de services et de passerelle vers des opérateurs locaux et des partenaires commerciaux. Ce système incorpore des caractéristiques permettant d'effectuer de manière automatisée des comparaisons entre services existants et services proposés, de signaler des défaillances de confirmation, d'optimiser des services de réseau et hors réseau, de produire des rapports de conversion et des demandes de services destinées à des opérateurs locaux et à des partenaires commerciaux.
Curtis David C.
Selwood Christopher J.
Fetherstonhaugh & Co.
Wisor Telecom Corporation
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